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How do I get a book not at the FLC libraries?
To borrow books, or other materials (except articles), from other libraries, request them directly using Prospector. They usually arrive in less than a week through a courier delivery system. If you don't find the title on Prospector, you can request it through CLiO InterLibrary Loan, which usually takes a week to 10 days.
How do I get the actual article in a magazine when the database doesn't have it?
First, be sure you have checked for links to the full text in the database. Most databases made available through the Reed Library web site include links to the the full text online if it is available. These links may be to content within the searched database or to content in another database. Look for a link called "Other Resources" which brings up a panel with related resources and locations for full text. If you don't find a link to the full text, the next place to check is through Journal Finder, which also includes the print, hardcopy collection, as well as online content in many databases or available through publishers or in subscribed collections such as JSTOR. Whenever you aren't sure, please ask a reference librarian.
When can I get individual HELP with research for a PAPER?
One of the easiest ways to get the best and fastest assistance is by dropping by the Reference Desk in Reed Library. We can give you hands-on help at one of the computers, usually with no or little wait. Librarians staff the desk most hours that the library is open.
As well, librarians also provide help by phone, appointment, and email. For details and links to a form and contacts, see Get Help.
I need a textbook for a class. Does the library have TESXTBOOKS?
Since all students need the textbook, the library cannot provide the large number of copies that are needed for classes. Having a single copy would not be much use and may only benefit the first student to look. The library's policy is not to purchase textbooks, but sometimes we get donations of textbooks that may be useful to have for more than a single semester. To find out if we have the text, you need to search the Catalog with the exact title and possibly an author or editor.
A professor said he put some articles at the library FOR CLASS. How do I find them?
Search by professor or class in Reserves on this Web site. You can also ask for help at the Circulation/ Checkout desk or at the Reference desk.
I've looked on RESERVES for what a professor said I need to read but I still can't find it. Am I missing something?
If you have searched the Reserves section of our catalog/ web site under the correct course number or professor's name, ask at the Check-out Desk/ Circulation. The professor may have brought it late and there is a delay in processing it. You may need to check with your professor that the item has been put on Reserve.
How do I access DATABASES OFF CAMPUS?
You can link to databases on our Web site the same way you do on-campus. The database server will recognize if you are coming from the FLC network. When you use another internet service provider, such as Frontiernet, MSN, etc., i.e., a non-FLC connection to the Internet, you will be prompted for your name and FLC ID number. If you cannot login, then contact the libraries loan/ circulation desk (247-7270) during regular library hours and they will check your library account. You can check if you are in our system from
Check Library Account
How do I connect to the College from OFF CAMPUS?
What happened to that the FILE I saved on a library computer last week?
Since the computers in the library are set up so that a login isn't needed, files are deleted frequently so that privacy is maintained and the desktop is not cluttered. You need to save to your m: drive or to a flash/ USB drive to save your files.
How do I EMAIL a document to myself?
To access your FLC email, open a browser (IE) window and go to
https://wwwmail2.fortlewis.edu . You can save the file to the desktop temporarily and then attach it to the email. Many of the databases also provide an icon for emailing articles or citations. Follow the online instructions for each database, as they differ in specific steps.
How do I access my teacher’s O drive?
To get to a teacher's shared network drive, you need to be able to login to a computer since only students will have permission to access it. Go to one of the computer labs on campus. There are several in the lower level of the Reed Library. When you go to Explore or My Computer on the desktop after logging in, you will see shared drives listed. If you need more help, ask a lab assistant.
How do I PRINT something?
Printing in the Library is done by a public networked printer located near the main desk of the library. Once you print in the program you are in (IE, Word, a database, etc.), you will be prompted to name the print job. You can name it anything - your initials will usually work. Then you go to one of the computers depending on whether you are paying cash or deducting it from your computer print account. Click on the name of your print job and then click. It will show the amount due. If you are paying cash, insert your money. Click print and the cost will be deducted from cash or from your account.
I need to find an article from a SPECIFIC JOURNAL or MAGAZINE. How do I find it?
The easiest way to start is to go to Journal Finder under the Find Articles link on the menu above. You can search to see if a specific title is available in full text online or if we have the print journal. If it is online, you can link into the database and use keywords to search for an article. If you don't find the journal, then it may be indexed in the database, but without the full article. If it must be in that specific journal, then you need to search Ulrich's, which is listed in the Database A-Z list. That will tell you what database indexes titles. As well, sometimes the Ingenta database includes citations or tables of contents.
